BlueFox Group works with your leaders and teams to take customer engagement to the next level.

We specialise in Consulting and Training Design & Delivery services for call centres and organisations focused on customer centricity.

Our agile methodology gives your people the skills to cope with the challenges of a rapidly changing work environment and builds their capacity to deliver customer-focused service. From customer journey mapping to leadership coaching, staff induction to call centre training, we support your organisation assess, design and implement proven customer centric solutions.

Training design & delivery

Build Customer-centric capabilities with our tailored programs
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Assessment

Establish benchmarks and build assessment tools that help ensure quality in all aspects of service delivery
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Consulting

Build a positive learning culture that attracts and keeps quality people
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Call Centre Training Consultant

Call Centre Training Consultant

Call Centre Training Consultant

Call Centre Training Consultant

Call Centre Training Consultant

Call Centre Training Consultant

Call Centre Training Consultant

Call Centre Training Consultant

Call Centre Training Consultant

Contact us today about your next call or contact centre assessment, training or coaching needs