Call Centre Training Programs and Consultancy
BlueFox Group specialises in Consulting and Training services for Customer-Centric Organisations and Call Centres.

We work with leaders and teams to help you take customer engagement to the next level.

From customer journey mapping to leadership coaching, staff induction to call centre training, we support your organisation assess, design and implement proven customer-centric solutions.

Our agile methodology gives your people the skills to cope with the challenges of a rapidly changing work environment and builds their capacity to deliver customer-focused service.

BlueFox Edge Interface model

Training design & delivery

Build Customer-centric capabilities with our tailored programs
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Establish benchmarks and build assessment tools that help ensure quality in all aspects of service delivery
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Build a positive learning culture that attracts and keeps quality people
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